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Submitted: 02 Jan 2021
Accepted: 27 Feb 2021
ePublished: 30 Mar 2021
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Dis Diagn. 2021;10(1): 23-28.
doi: 10.34172/ddj.2021.05
  Abstract View: 209
  PDF Download: 132

Original Article

Patients’ Concerns at Their Admission in Hospital and Its Related Factors in Kermanshah, Iran

Soraya Siabani 1,2,3 ORCID logo, Leila Solouki 3* ORCID logo, Afshin Almasi 3 ORCID logo, Sina Siabani 1 ORCID logo, Motahareh Khaledi 1 ORCID logo, Elaheh Sepehri 3 ORCID logo, Maryam Almasi 3 ORCID logo

1 Public Health School, Kermanshah University of Medical Sciences, Kermanshah, Iran.
2 Faculty of Health, University of Technology Sydney, New South Wales, Australia.
3 Department of Biostatistics, School of Health, Kermanshah University of Medical Sciences, Kermanshah, Iran.
*Correspondence to Leila Solouki, Department of Biostatistics, School of Health, Kermanshah University of Medical Sciences, Kermanshah, Iran Tel: +988335262052, Email: l_soloki68@yahoo. com

Abstract

Background: One of the critical factors affecting patients’ outcomes is their concerns about different issues during their admission to the hospital. Clarifying these concerns and providing appropriate approaches could improve the quality of care, result in better outcomes, and reduce treatment costs. The present study aimed to investigate patients’ concerns during hospitalization, and the likely related factors of the educational hospitals in Kermanshah, western Iran.

Materials and Methods: This analytical-descriptive study included 600 adult patients selected via a multi-stage sampling method and admitted to all four educational hospitals affiliated to Kermanshah University of Medical Sciences )KUMS) in 2016. Required data were collected using a survey with 15 questions on demographic information, current disease, medical records, and a researcher-developed questionnaire on factors causing concern in the Likert scale.

Results: Of 600 patients who participated in the survey, 336 (56%) were female and 486 )81%) were married. The most frequent concerns were the length of admission, failure in treatment or recovery, and hospital costs, respectively. The length of hospital stay, income, and level of education were significantly associated with the concern scores. Also, there was a significant difference between concern score distributions in groups with a definite diagnosis of illnesses (P<0.05).

Conclusion: The results of this study suggested a correlation between variables such as education, income, the final diagnosis of a sickness, and the concern level of admitted patients. Our findings could help managers and hospital administrators better understand the concerns of admitted patients and find solutions to remove them.

Keywords: Hospitalization, Patient satisfaction, Quality of care, Health system, Patients’ concerns
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